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ALPHXchange

Fast Free Exchanges

We've all done it. Not sure between two sizes so you order both and return the one you don't want. Or you order a size, discover it's not quite right and then you have to pay for the size you need, and wait for your return to be received and processed before getting your credit on the one you sent back.

And maybe you had a code to save on your first purchase that no longer works on buying the size you need, so you pay more. Frustrating, right?

With ALPHXchange, we won't make you wait until we receive the returned items back before sending you the items you need.

Just email us the following information at hey@alphx.com

PO#, Item(s): Style, Color, Size, QTY you need to return

For example:

  • PO# 12345
  • I need to return 1 brief, black, M
  • Item(s): Style, Color, Size, QTY you would like in exchange
  • I would like 1 brief, black, S

We'll email you your return label and simultaneously ship out your replacement items at whatever price you paid for your original order. And both the return and the new items ship free.

Exchanges are covered by our existing return policy which can be found here.

Start a return here: 

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